www.drmuraliswiselabs.com is a property of Dr. Murali's Wise Labs, Proprietor, established under laws of India, having its registered office at Proprietor, Karnataka- 560021.
The terms "DMWLs", "Company", "we", "us" and "our" refer to the Dr. Murali's Wise Labs.
The term "Dr. Murali's Wise Labs Platform" refers to www.drmuraliswiselabs.comor the Dr. Murali's Wise Labs mobile application or any other digital medium and other offline sources.
The terms "you" and "your" refer to the user of the www.drmuraliswiselabs.com.
The term "Group" means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.
The term "Services" refers to any services offered by Dr. Murali's Wise Labs whether on the Swiggy Platform or otherwise.
INFORMATION WE COLLECT FROM YOU:
We might collect your Name, Email, Phone, Address.
Payment and billing information:
We might collect your billing name, billing address and payment method when you buy a product/service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Paypal.
Information you post:
We collect information you post in a public space on our Dr. Murali's Wise Labs Platform or on a third-party social media site belonging to Dr. Murali's Wise Labs.
Usage and Preference Information:
We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details.
Stored information and files:
Dr. Murali's Wise Labs mobile application (Dr. Murali's Wise Labsapp) may also access metadata and other information associated with other files stored on your mobile device. This may include, for example, photographs, audio and video clips, personal contacts and address book information. If you permit the Dr. Murali's Wise Labs app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you permit the Dr. Murali's Wise Labs app to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location and number of attendees. If you are a partner company, we will, additionally, record your calls with us made from the device used to provide Services, related call details, SMS details location and address details.
We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of Dr. Murali's Wise Labs Platform. We might collect this as a part of a survey also.
If you use Dr. Murali's Wise Labs Platform, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
WAYS OF COLLECTING INFORMATION:
We collect information directly from you:
We collect information from you passively:
We get information about you from third parties:
USE OF YOUR PERSONAL INFORMATION:
We use information to contact you:
We use information to abide by the contracts:
We use information to respond to your requests or questions:
We use information to improve our products and services:
We use information to look at site trends and customer interests:
We use information for security purposes:
We use information for marketing purposes:
We use information to send you transactional communications:
We use information as otherwise permitted by law:
SHARING/DISCLOSURE/DISTRIBUTION OF YOUR INFORMATION WITH THIRD-PARTIES:
We will share information with third parties who perform services on our behalf:
We will share information with Advertisers and advertising networks:
We will share information with our business partners:
We will share information with Other Users:
We may share information if we think we have to in order to comply with the law or to protect ourselves:
We may also share it if a government agency or investigatory body or other companies assisting us, requests when we are:
We may share information for Internal Use or may share it with any successor to all or part of our business:
We may share your information for reasons not described in this policy:
By using the Dr. Murali's Wise Labs Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Dr. Murali's Wise Labs Platform.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on usersâ€™ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.
DATA SECURITY PRECAUTIONS:
We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Dr. Murali's Wise Labs Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Dr. Murali's Wise Labs Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email (firstname.lastname@example.org). It may take about ____ days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
THIRD PARTY SITES:
This Policy shall also not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
In accordance with Information Technology Act 2000 and rules made and applicable there under, the name and contact details of the Grievance Officer are provided below:
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can email us at email@example.com.